Apology Letter

apology letter, letter of apology In business, mistakes can turn out to be costly. However, a well-written apology letter goes a long way in making things better.

Sometimes, it even makes a business relationship stronger than before.

Here are tips that will help you write a letter that will undo the damage, and build a better relationship.

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Apology Letter Tips
  • The sooner, the better

  • Timing is critical when you are apologizing. If you write the letter quickly, you can probably undo the damage. But a delayed letter just makes the situation worse.

  • Be Sincere

  • Nothing is worse than sending a letter that sounds fake. A mistake is more likely to be accepted if we feel that the apology is genuine. So keep it real!

  • Offer a reasonable explanation

  • Mistakes do happen, and offering a reasonable explanation is a good idea. Give a brief background on why the mistake happened, along a reassurance that it will not happen again.

  • Compensate for the damage

  • Offer to compensate for the mistake. You can either offer a discount, or give a replacement free of cost, or something that acts as a peace offering that shows your level of sincerity.

  • Sign the letter with a black pen.

  • Hand-sign the letter, and use a black pen.

  • Use the right font

  • Use Times New Roman, font size 12- the standard font for writing business letters.

Must Read:

Download Sample Business Apology Letter
Download this sample apology letter, and customize it to send your own.

Business Apology Letter
How to write a business apology letter along with a sample letter.

Related Articles:

Complaint Letters
How to Write a Complaint Letter
Complaint Letter Template

Thank You Letters
Writing Business Thank You Letters
Interview Thank You Letter Template
Thank You Letter For Interview - Sample

Further Reading:
Writing a Business Letter

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