Email Writing

10 most common mistakes in Email Writing.

Do you also make them?
Email writing, business email writing, effective emails, tips

Writing good emails is as just as important for your work as sending a letter.

But some people seem to think that they can get away with sloppy email writing.

They can, but it will only make their work more difficult, and make me angrier!

Wouldn't it be easier to just send out better emails? Here are some handy tips to help you out.

Tips for Effective Email Writing

  1. Start and end the email correctly.

    • Open your email with an appropriate salutation. For example, Dear Mr. Smith.

    • End it by using a complimentary close like ‘Best’, ‘Regards,‘ or ‘Sincerely.‘

  2. Write a subject line that‘s clear and direct.

    • Your subject line should clearly state what the email is about.

    • Avoid incomplete phrases like Hi, Urgent, or Reply Immediately that tell the reader nothing about the content of the email.

    • Never leave the subject line blank.

  3. Provide background information when writing an email.
    • Don‘t assume that the recipient will remember the background of the email.

    • Give details like dates, references, or receipt numbers.

  4. Use of Capital Letters and Asterisk.

    • Don‘t use all CAPITAL LETTERS.

    • If you use all capital letters when writing emails, it will create an impression as if you are SHOUTING. In email writing, this creates a very poor impression.

    • Using asterisk for emphasis.

    • There are two opinions on this. Some people find it acceptable to use asterisk for giving emphasis to a word. Other‘s don‘t. My suggestion?

      Avoid using asterisk unless you know the person well. And if you are sending an email for the first time, do not use an asterisk.

  5. Always be polite when writing a business email.

    • Remember that a business email is a professional communication, and you will not gain anything by being rude.

    • Even if you are writing to express displeasure, your language should not be threatening or abusive.

  6. Your email should be grammatically correct and easy to read.

    • While writing emails, proofread for misspellings, incorrect grammar and punctuation.

    • Don‘t use acronyms and short forms that are difficult to understand.

    • Break up long paragraphs, use lists where appropriate.

  7. Avoid using business emails to send confidential or secure information.

  8. Don‘t send emails blindly to everyone.

    • People don‘t like to waste time reading an email that they really don‘t need to know about.

    • Use CC: and Reply All: carefully.

  9. Never hit reply to begin an email on a different topic.

    • A new topic should be sent in a new email.

Must Read:

Writing Emails
A basic guide to writing business emails.

Business Email Etiquette
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